Fifth Third Bank CED Market Manager-Detroit in Detroit, Michigan


Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.


This role engages with managers and leaders within the Community & Economic Development organization and statewide market(s) and multiple regions to provide leadership, direction and oversight in achieving compliance with the BancorpCommunityReinvestment Act strategic plan and program requirements. This role will advise and recommend on program creation, risk analytics and responsible banking initiatives across statewide market(s) and multiple regions.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensuresthatactions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


Community and Economic Development Responsibilities:

-Develop and execute Regional CRA market execution plans across statewide markets(s) and multiple regions that drive CRA results.

-Develop and maintain community and business relationships across statewide market(s) and multiple regions that advance CRA related activities leading to measurable lending, investment and service opportunities for Fifth Third Bank.

-Maintain strong network of market community development intermediaries/initiatives (government agencies and non-profits) across statewide market(s) and multiple regions, including serving on regional and/or national committees/boards related tocommunitydevelopment representing Fifth Third Bank.

-Manage statewide market(s) and multiple regions achievement of an overall performance rating of Satisfactory or higher.

-Assist regional lines of businesses across statewide markets in developing and/or maximizing innovative products, services and initiatives that meet community credit needs and generates CRA business opportunities

-Manage the bank's philanthropic efforts across statewide market(s) and multiple regions in partnership with Region President's and LOB leadership.

Management Responsibilities:

-Oversee and coach assigned direct reports in the implementation/execution of CED program requirements, CRA compliance and strategic community development activities across statewide markets and multiple regions.

-Assist Regional leadership teams in creating strategies and action plans to address CRA performance needs.

-Attend Regional LOB partner meetings on a recurring basis to provide CRA expertise, guidance and support.

-Work directly with peers to ensure effective execution of identified CRA strategic priorities throughout all regions.

-Apprise CED Regional Director of performance concerns/issues of assigned CED Managers/CDRMs as well as non-compliance with program requirements and CRA market performance deficiencies, includes quarterly analysis/assessment of region's performance.

-Lead, chair or co-chair CRA and Fair Lending Responsible Banking working groups, committees

or projects (as needed).

Training Responsibilities:

-Complete mandatory CRM Compliance Training.

-Train statewide and multiple regional market(s) LOB partners on relevant CRA regulations and provide guidance on necessary policies and procedures implementation to ensure compliance.

Regulatory Responsibilities:

-Interface with regulatory agencies, Responsible Banking, and Internal Audit related to CRA and Fair Lending concerns (as needed).

-Monitor and communicate CRA performance risk position with LOB leaders across statewide market(s) and multiple regions on a regular basis.

-Collaborate with CED functional units (CED Program Teams, CRA Compliance, etc.) to ensure full knowledge of departmental priorities and risk positions

Assume additional responsibilities as assigned.


-10+ years preferred of CRA/CED program management.

-Must have prior CRA, Fair Lending and/or Risk Management regulatory experience or experience in a large financial services institution.

-Extensive knowledge of laws and regulations related to CRA and Fair Lending.

-Possess the knowledge and leadership agility to lead the development and implementation of CED strategic priorities/plan.

-Ability to facilitate training on the CRA regulatory requirements to LOB management and personnel.

-Ability to analyze reports to assess performance and effectively communicate results to LOB senior management.

-Bachelor's degree required, Master's preferred.


-Normal office environment with little exposure to dust, noise, temperature and the like.

-Extended viewing of a CRT screen.

-Travel required up to 20%

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.