Fifth Third Bank Tech Lead - UX Design in CINCINNATI, Ohio
Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.
We employ about 18,000 people, and what we offer is:
# A chance for employees to build their future, with supportive career development and financial wellness programs.
# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.
# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.
It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.
Information Technology's vision is to be recognized as an industry-leading services company by efficiently delivering solutions and services our customers can rely on. We strive to create a business-focused team that drives significant value for the Company while building customer-centric service delivery models through the integration of technologies, data, and processes. Our customers' trust is earned through the effective delivery of resilient, secure products and services while balancing business needs with industry and regulatory requirements.
Fifth Third Information Technology is comprised of several areas including: Commercial IT, Consumer IT, Payments IT, Infrastructure IT, Enterprise and Corporate Applications as well as IT Security and Risk.
GENERAL FUNCTION: As part of the applications design and development discipline background in UX design with ability to conduct user research, interviews and surveys, and use the information to create sitemaps, customer journey maps, wireframes, and prototypes. Having ability to develop cost-effective information technology solutions by creating new and modifying existing software applications is a strong plus. Coordinates with users to determine requirements. Codes, tests,debug documents and implements complex software applications. May coordinate activities of the project team and assist in monitoring project schedules and costs. Interprets business requirements and identifies technical solutions to meet businessobjectives. May be involved in 7-by-24 production support.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures thatactions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES AND RESPONSIBILITIES:
Analyzes, codes, tests and documents routine enhancements made to new and/or existing programs.
Participates in 24x7 production support on-call rotation.
Demonstrates proven knowledge in one or more applications or systems.
Designs, codes, tests and implements application programs in accordance with client specifications.
Interprets business requirements and identifies solutions to meet business objectives.
Oversees the advanced troubleshooting and problem resolution functions for software products.
Coordinates project resources for application projects with minor complexity.
Analyzes application systems and programming logic problems and, where necessary, revises logic and procedures.
Other duties as required.
SUPERVISORY RESPONSIBILITIES: None.
KNOWLEDGE & SKILLS REQUIRED:
Undergraduate degree in computer-related field.
3-6 years of related experience.
Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.