Fifth Third Bank Quality Assurance Architect in CINCINNATI, Ohio


Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

Information Technology's vision is to be recognized as an industry-leading services company by efficiently delivering solutions and services our customers can rely on. We strive to create a business-focused team that drives significant value for the Company while building customer-centric service delivery models through the integration of technologies, data, and processes. Our customers' trust is earned through the effective delivery of resilient, secure products and services while balancing business needs with industry and regulatory requirements.

Fifth Third Information Technology is comprised of several areas including: Commercial IT, Consumer IT, Payments IT, Infrastructure IT, Enterprise and Corporate Applications as well as IT Security and Risk.

GENERAL FUNCTION:This position represents an opportunity to be the transformational leader of our IT QA organization. We are taking our first steps in a journey to embrace Agile development. As the Quality Assurance Architect, you will partner with the QA leadership team to recommend and implement changes to our automation, tools, processes and practices which will modernize our team and empower us to succeed in an Agile environment. After researching our needs, along with industry automation tools and techniques, you will be empowered with broad discretion in forging the forward looking strategy for our discipline. You will also be critical in communicating and building support across the IT organization for the cultural change required in implementing these improvements.


# Responsible for rationalizing our automation strategy while considering multiple variables (fit for purpose, cost, risk, team coding capabilities, etc.). This strategy may include proprietary tools (e.g. HP UFT, etc.) and open source (Selenium, Appium, etc.)

# Responsible for influencing agile team structures to account for new processes and incremental skills set requirements (e.g. when SDET is needed)

# Development of new QA processes that align with Agile methodology and stays true to our risk and compliance standards

# Influence positive outcomes in negotiating QA process and cost structure changes. Must be effective in influencing/managing up, down and vertically across the organization

# Responsible for the design, definition and delivery of education needs supporting the deployment of QA processes & methods

# Assumes additional responsibilities as needed



The following role qualifications are provided as examples of the type of knowledge and skills necessary to successfully perform in the role of Quality Assurance Architect. These credentials are not intended to be an exhaustive list, and lacking one or more of the listed credentials would not necessarily eliminate prospective candidates for consideration for the job.

# Multiple years of experience in IT/Software Quality Assurance & SDLC methodologies

# Demonstrated track record of change leadership

# Familiarity with industry tools and concepts (e.g. unit testing, services virtualization, continuous integration, BDD, DevOps, HP UFT, Selenium, mobile/digital testing, cross browser/platform testing, performance testing, Test Data Management, Services/API testing, Jira, Jenkins, etc.)

# Minimum of 8+ years of experience (including leadership experience) in a corporate environment, Financial industry a plus

# B.S. in Computer Science, Engineering, related academic field or equivalent experience

# Must demonstrate a high degree of energy, edge & execution

# High dedication to quality deliverables & unyielding integrity

# Exceptional communication & collaboration skills

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.