Fifth Third Bank Director, Business Controls. in CINCINNATI, Ohio


Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. We've staked our claim on looking at things differently to making banking a Fifth Third Better. This applies to our relationships with customers and employees alike.

We employ about 18,000 people, and what we offer is:

# A chance for employees to build their future, with supportive career development and financial wellness programs.

# An environment where we win together. We celebrate achievement and work collaboratively. We're also a three-time Gallup Great Workplace honoree.

# An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

Building upon a rich history of innovation in the payments space, the Fifth Third Payments and Commerce Solutions division combines existing businesses such as Treasury Management, Commercial and Consumer Card and Currency Processing Solutions with resources specialized in developing innovative commerce-enabled solutions. Our goal is to provide solutions for complex high-transaction industries and segments and to provide a deeper, more holistic experience to our customers. This division enables Fifth Third Bank to think comprehensively around our customers' needs before, during and after the payment transaction. We are a team of innovators focused on providing best in class solutions to our clients and leveraging technology to improve the overall customer experience.

As first line of defense, provides strategic business leadership and direction around key activities

within the business related to identifying, assessing, mitigating and managing risk and ensures the existence of appropriate product and platform supervisory controls. Oversees and evaluates the various components of the business and operatingfunctionsacross the collective and

individual businesses. This highly visible position will lead a team that works across the line of business or function to ensure transparency and understanding of operating issues, risk, and opportunities, including the sound governance,administrationand oversight of business activities. Evaluates the industry, market and regulatory environment to anticipate changes and help ensure

appropriate alignment with potential business scenarios.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating

concerns, and personally following policies and procedures as defined. Accountable for always

doing the right thing for customers and colleagues, and ensures that actions and behaviors drive

a positive customer experience. While operating within the Bank's risk appetite, achieves results

by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


.Directs and manages a set of processes ensuring that risks are effectively identified, measured, monitored and controlled, consistent with the Bank's risk appetite statement, concentration risk limits and the Bank's policies within the EnterpriseRiskManagement Framework.

.Defines, implements and communicates Business Controls mission, goals and strategies within the Enterprise Risk Management (ERM) framework.

.Influences senior business managers and peers to ensure enforcement of strong risk and governance management while balancing business strategy.

.Proactively manages relationships with regulatory agencies, and other internal business control groups, including participation on Bancorp Risk governing committees.

.Highlights and escalates risk and control breakdowns, inadequate processes, and unexpected events. Works with process owners to ensure corrective actions are taken to address process and control deficiencies.

.Effectively executes organization design and effectiveness to establish a structure that maximizes governance and productivity with the appropriate talent identification.

.Promotes open and effective communication between ERM, the division's leadership and the centers of excellence on risk issues and risk management methodologies.

.Provides oversight of risk monitoring activities to inform and guide consistency in practices, tools and methodologies in managing risks, including notification of changes to applicable enterprise level policies and risk limits.

.Provides training and guidance to the division's centers of excellence on effective implementation and monitoring of the enterprise risk management framework.

.Monitors regulatory compliance with all applicable laws, regulations, standards and requirements within the LOB/Function.

.Reviews policies for completeness and adherence to the Bancorp's risk appetite.

.Responsible for oversight of issues management activities within the LOB/Function.

.Manages and may identify operational risks in accordance with the ERM, ensuring that adequate internal controls are in place to mitigate risks of all types.

.Executes periodic Risk & Controls Self-Assessments (RCSA) and ensures ownership of all content of RCSA and testing per Bancorp testing framework

.Initiates and manages the risk review process; ensure adequate and timely reviews including appropriate communications and progress updates

.Designs processes and tests to control quality and consistency of expected outcomes

Management and Mitigation

.Provides guidance and coordinates the development of risk dashboards, combining information tracked at the Enterprise level such as Key Risk Indicators, with information on top and emerging risks obtained through discussion with functional managers.

.Assists centers of excellence in developing and maintaining risk management procedures and defining of Key Risk Indicators in accordance with ERM standards.

.Partners with LOB/Function to identify and aggregate Operational Loss data and associated loss events with applicable risks and processes.

.Develops and executes on-going metrics tracking, monitoring and review processes (e.g., Key Risk Indicators (KRIs), Operational Losses).

.Partners and advises LOB Vendor Management Owner on the LOB Supplier/Outsourcing strategy.

.Participates in escalated issues that impact LOB process & involve supplier(s)

.Maintains a complete and current inventory of all material processes with the associated key risks and their threshold.

.May have additional responsibilities as assigned by respective EVP, including but not limited to:

.Oversight of LOB/division vendor management

.Oversight of project and portfolio management


.Bachelor's Degree in management, finance, economics, related field or equivalent experience

.Masters Degree preferred

.15 years of financial services industry experience preferred

.Strong leadership, critical thinking and collaboration skills required

.Ability to influence peers, colleagues and managers across business and divisional lines to

take action on complex, technical or sensitive topics with company-wide impact

.Must be analytical and possess ability to interpret and apply policies and regulations across

a large, complex business

.In-depth LOB or functional expertise as well as knowledge of applicable policies and

procedures required

.Broad working knowledge of banking products and operations required

.Excellent presentation and interpersonal skills required

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.