Fifth Third Bank Mortgage Loan Originator-Low Pen Market in Augusta, Georgia

Fifth Third Bank is one of the top-performing banks in the country, with a heritage that spans more than 150 years. As The curious bank, we've staked our claim on looking at things differently, at being better listeners and at showing more commitment. This applies to our relationships with customers and employees alike.

We employ about 19,000 people, and what we offer is:

  • A chance for employees to build their future, with supportive career development and financial wellness programs.

  • An environment where we win together. We celebrate achievement and work collaboratively. We're also a two-time Gallup Great Workplace honoree.

  • An invitation to impact lives in a positive and lasting way. Everything we do is geared toward improving lives. That's fun and exciting.

It comes down to the fact that Fifth Third is a warm and caring place to with which to grow # as a customer or as a team member.

Mortgage Banking at Fifth Third Bank encompasses three sales channels # Retail, Direct and Correspondent. It also includes the operations side, with three major Fulfillment Centers in Cincinnati, Ohio; Grand Rapids, Michigan; and Chicago, Illinois. We offer many different mortgage loan options, and our customers look to us when they are thinking about buying a new home, building their dream home, refinancing their existing home, or exploring options for downsizing. Additionally, the Fifth Third partners with the Community College Foundation to bring the Financial Empowerment eBus to our communities. This bus is retrofitted as a mobile classroom that hits the streets to provide financial education on important topics including homeownership. We also play a key role in supporting homeownership by offering refinancing and modification opportunities.

GENERAL FUNCTION:

Within a market defined by Distribution Strategies as low penetration, performs a wide range of duties relating to the origination of residential1st mortgage loans from branch offices and outside referrals. Meets standards andobjectivesdefined by management for mortgage loan sales and cross-selling objectives. Assumes overall responsibility for the residential mortgage loan from application to closing.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank#s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Develop referral contacts (realtors, builders, professional and personal contacts).

  • Maintain knowledge of Fifth Third Mortgage Company's policies and procedures.

  • Maintain knowledge of available loan products, processing procedures, and underwriting and

general departmental guidelines.

  • Follow defined protocol for escalation exceptions.

  • Take applicant applications by completing Fannie Mae form 1003 on the laptop.

  • Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan

Prospector responses and transmitting the loan to LOMAS.

  • Collect appropriate documentation from each applicant and deliver loan package in the time

frames set by management.

  • Manage pipeline for all originated loans through closing and complete required management

reports.

  • Communicate with branches and/or applicants of providing timely updates and progress reports.

  • Maintain high levels of customer service while managing each applicant's and support staff#s

expectations.

  • Attend and participate in all Consumer Lending meetings as required by management.

SUPERVISORY RESPONSIBILITIES:

None.

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

MINIMUM KNOWLEDGE & SKILLS REQUIRED:

  • High school diploma or equivalent mandatory. Four-year college degree preferred.

  • Must have mortgage sales experience.

  • Must have an established local book of local referral sources.

  • Must have existing mortgage sales of $1 million per month.

  • Knowledge of conventional and/or government lending guidelines.

  • Knowledge of residential mortgage processing, underwriting, and closing procedures.

  • Knowledge of federal lending regulations governing real estate lending.

  • Demonstrated organizational skills.

  • Strong written and verbal communications skills.

  • Demonstrated teamwork and customer service skills.

  • Proven computer skills.

  • Basic sales technique skills.

  • Strong desire to excel in a competitive environment.

  • This position requires S.A.F.E. Act registration at the time of employment through the

Nationwide Mortgage Licensing System (NMLS). The NMLS web site

(mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required

For employment in this position.

All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All

job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job

proficiently. This position description is not to be construed as an exhaustive statement of duties, responsibilities or

requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor,

subject to reasonable accommodation